Frequently Asked Questions (FAQ)

Below are some of the questions we are most often asked. If you can’t find the answer on this page, please feel free to contact us and we will be happy to answer it for you.

We provide a wide range of advanced technical ceramics, including:

If you’re unsure which material fits your application, our engineers will guide you through material selection.

Yes, we specialize in custom precision ceramic machining based on your 2D/3D drawings or physical samples.
We accept common file formats including STEP, IGES, DWG, DXF, and PDF.

Our general machining tolerances are:

  • ±0.05 mm for most dimensions
  • Up to ±0.002 mm for critical features (depending on geometry and material)
  • Surface roughness can reach Ra < 0.02 µm upon request

Yes. Many of our ceramics exhibit:

  • Excellent thermal stability (up to 1700°C or higher)
  • Low thermal conductivity (or high, if needed)
  • Vacuum compatibility with low outgassing

For example, AlN, Si₃N₄, and SiC are ideal for high-temp vacuum environments.

Absolutely. Most of our ceramics are excellent electrical insulators, including:

  • Alumina and MACOR (high resistivity)
  • Aluminum Nitride (thermal conductivity + electrical insulation)

If needed, we also provide ceramic metallization and brazing for electrical connectivity.

We support prototyping, low-volume, and mass production.
There is no strict MOQ for most projects, especially for custom parts.

Lead time depends on part complexity and quantity:

  • Standard parts: 10–25 working days
  • Custom complex machining: 3–6 weeks

We also provide expedited services for urgent projects.

Yes, we offer:

We offer various finishing processes, including:

Yes. Our engineering team supports you from:

  • Material selection based on operating conditions
  • Tolerance balancing and cost optimization
  • Design for manufacturability (DFM)

Our ceramics are widely used in:

  • Semiconductor and electronics
  • Aerospace and defense
  • Medical and dental equipment
  • Industrial machinery and automation
  • Energy and environmental technologies

Yes, we have extensive experience in international trade, exporting to Europe, North America, Japan, and beyond.
We support EXW, FOB, DAP, and other incoterms, with English-language support and customs documentation.

We accept:

  • Bank transfer (T/T)
  • PayPal (for small or sample orders)

Yes. Upon request, we provide:

  • Material datasheets / COA
  • Dimensional inspection reports (CMM, 2D)
  • Surface roughness, flatness, and density reports

We are based in Shenzhen, China, with fast access to ports and logistics hubs.
Email: sales@great-ceramic.com
Website: https://great-ceramic.com
Or use our Contact Us page to submit your inquiry.